Contact services

Below you can find our contact information.

Travel agencies Call center

Service Line: +57 601 508 67 57 

Monday to Friday 

Opening hours: 09:00 AM to 06:00 PM

Groups Call center

Service Line: +57 601 508 67 58 

Monday to Friday 

Opening hours: 09:00 AM to 01:00 PM

Air France customers Call center

Service Line: + 57 601 508 67 52 

Opening hours: 

Monday - Friday: 08:00 AM - 08:00 PM 

Saturdays - Sundays: 09:00 AM - 05:00 PM

KLM customer call center

Service Line: +57 601 508 67 54 

Opening hours: 

Monday to Friday: 8:00 AM - 08:00 PM 

Saturdays and Sundays: 9:00 AM - 05:00 PM

Flying Blue call center

Service Line: +57 601 508 67 56 

Opening hours: 

Monday - Friday 08:00 AM - 08:00 PM 

Saturdays - Sundays 09:00 AM - 05:30 PM